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Help / F.A.Q.

We have answered all the most commonly asked questions in our FAQ.Contact Us

General / Most Common

What concept prompted the setting up of BitCoin Laboratory Limited? Is the company genuine?

BitCoin Laboratory is a Bitcoin mining company, founded in 2016. We offer a wide range of services, designed to help Bitcoin miners invest their Bitcoins at great interest rates. We are based in London and have in our employ investment professionals from many industries, ranging from advanced computer technology to engineering. Our investment experts are highly experienced in all cryptocurrency techniques, and they can answer whatever question you have about Bitcoin mining.

As a Bitcoin mining company, we have just one goal – to provide a user-friendly investment platform that will assist our investors in making good investment decisions. And because of this, we make use of a state-of-the-art platform with an extensive infrastructure. We have a very affordable Bitcoin mining service, and anybody can invest, once they are ready. This is possible, because we make use of different mining opportunities and diversified investment options. This way, you know your risk of losing your investments is practically reduced, and you don’t have to worry about losing your Bitcoins.

Our incorpuration number: 10451743. Verify our status: click here.

I’m interested in the investment opportunities offered by your company, but I’m still sceptical on the amount of risk involved. If I invest my Bitcoins, are my returns guaranteed?

It’s a good thing you’re interested in our investment opportunities. We are a 100% risk-free investment platform, and you’ve nothing to worry about when investing your Bitcoins with us. We have professionals from various industries, such as blockchain technology, Bitcoin mining, cryptocurrency finance, etc. working with us, so you can say your returns are guaranteed. One of our top aims, as a Bitcoin investment company, is to provide an effortless investment experience, based on expert project management.

All information processed through our website is secured with EV SSL, which means your data is well-encrypted and can never be revealed to any person. Also, we have dedicated servers, which are DDoS protected. For extra layer of security, please check your security seals.

Your company offers a very lucrative interest rate for a short period of time. This is not usually obtainable with other investment companies. Where is the funds coming from?

We can provide such lucrative interest rates because, for one, we receive a large volume of Bitcoin mining requests from our many investors, and two, we make use of cutting-edge mining technology that’s not easily obtainable in the Bitcoin marketplace. Besides that, we only use a modern-day infrastructure in our system, which has made it possible for us to maintain our status as a reliable Bitcoin mining company.

What are the requirements for participating in your investment opportunities? Is anyone from any country allowed to participate?

For anyone to take advantage of our investment opportunity, the person must be at least 18 years of age and must have agreed to our Terms of Service. It doesn’t matter the country you’re located; as long as you have an internet connection, you can participate.

Account

How long will I receive interest for?

You will receive interest until you withdraw 100% of your initial deposit.

When can I withdraw my initial deposit? What's the fee?

You can withdraw your initial deposit as soon 24 hours have passed from the time you made it, 5% fee will be applied.

What's the minimum withdrawal amount?

Minimum withdrawal amount is 0.0001 BTC.

How many accounts are allowed per person? What about sharing my IP address with co-workers or family members?

No more than one account is allowed per person. Multiple account openings is against our internal users policy and might result in membership termination, however you can share IP with other members, but each account should contact valid persons info.

Is there any fee attached to internal and external transactions?

There are no fees for external transactions. But for internal transactions, there is a 5% fee for withdrawal of principal.

I’m prepared to make my first deposit, but I’m still not clear how the interest rate accrues.

The main idea behind the BitCoin Laboratory program is that with the investment plan, you’ll be able to receive interest every hour. Once you make a deposit, an interest will will be generated hourly to your account balance. You can view your active deposits on the “Active deposits” section of the member’s area. You can always withdraw your principal or part of it, but you’ll receive an interest every hour so long as you have an active deposit. Your account will no longer be able to accrue interest hourly once you withdraw your entire principal. Our interest rate is 0.15% hourly for any deposit amount starting from 0.001 BTC. You can visit our Investment Plan page to learn more about our investment plan.

After I make my deposit, how long before my I start earning interest?

You start receiving interest from the first hour after your deposit. This means, if you made a deposit by 4:15pm, then you’ll receive your first interest by 5:15pm, the second by 6:15 pm and so on.

Where can I see my earned interests?

You can view all your accrued interest in your personal account. It is applied to your account balance in real time, and you can withdraw it at any time.

How do I withdraw my funds?

This is very simple. Just click over to the withdrawal section of your personal account to initiate a withdrawal.

If I request a withdrawal, how long will it take before I receive it?

Every withdrawal request is processed instantly, so no worries. If, for any reason, it wasn’t processed, then give it 24 hours from the moment of request, and you’ll surely get it. No need contacting support about pending withdrawal requests.

Can I add more funds to existing deposits?

The system does not allow the adding of funds to existing deposits, but you can have as many deposits as you wish.

How many active deposits is one allowed to have?

You can have as many active deposits as you deem fit.

Affiliate Program

What is the meaning of affiliate program and who may participate?

The affiliate program was created to reward members, who share our investment platform with their friends and colleagues. When you refer other people to our mining platform, you earn 5% from their active deposits. You don’t really have to do much – all you need to do is grab your affiliate links from your personal account and share them with your friends and earn. It’s as simple as that.

Do I need to have an active deposit, before I’m able to earn as an affiliate?

No, having an active deposit is not a prerequisite for earning as an affiliate.

What is the Representative program and how does it work?

The Representative program is an advanced form of the normal affiliate program. With the representative program, you earn 10% in affiliate commission, instead of 5% as our affiliate. The Representative program is not for everyone. For you to be accepted as our representative, you need to have the ability to promote our Bitcoin mining platform in your region through various means, such as personal blog, seminars, meeting with clients, etc. If this sounds like what you can do, then send an email with your personal details to rr@btclab.io. Your personal details should contain the following information: full name, email, country, username, city, and your messenger ID. We will get back to you in as little time as possible, once we have received your request.